Partridges

Fulfilment Solutions

Storage - Pick & Pack - Despatch.
A fulfilment service is the process of taking goods, preparing them for despatch and delivering them to their intended recipient.
Unlike other companies, Partridges do not believe one solution fits all; our fulfilment service is tailored to meet your individual requirements.
We offer secure warehouse storage and our warehouse team are experienced, quick and pride themselves on the neat, tidy and efficient packing of your product in our responsibly sourced packaging. Your goods will go out to your customers professionally presented and secure.
We despatch all items by Royal Mail and all major UK, Europe and World Wide couriers. This ensures we provide the best rates to you and select the best service possible.
Regularly reviewing our fulfilment service ensures we are ahead of the game and are always providing the best possible solution for our customers.
We guarantee that we can make you savings on your current costs, provide you with the best level of customer service with your own dedicated account manager.
To use the best fulfilment partner; contact us to discuss your needs.

Print

Traditional Print – Innovative Digital Technology - Exceptional Quality.
In addition to our high quality printed products, such as booklets, flyers and brochures, we offer a complete merchandise solution, including printing of garments and merchandise amongst other promotional items. With the support of our fully equipped design studio, we are able to turn around projects quickly and economically. Our understanding of all methods of print finishing means your projects are delivered to you to the highest of standards. We provide our customers with expert knowledge and advice, allowing you to get the right solution for your project.
We are proud to offer a print on demand service. The items we can print on demand range from paper based products such as posters and leaflets to a full range of merchandise, enabling you to print what you need, when you need it, avoiding the need for large outlay on stock.
Unlike most printers, we like bespoke and unusual projects and offer a fully supportive, concept design service to complement this.
Contact us now for more information or advice, we are always happy to talk through your requirements.

Direct Mail

Data Management – Variable Data Personalisation- Automated Fulfilment.
All of our services complement each other and work in harmony, to support our print service we also offer a complete mailing solution.
Our areas of expertise include periodical mail outs, membership packs, welcome packs and a variety of charity packs.
Pre-sorting all of your mail items in-house means that we are able to deliver items on time and at the best possible price. Being accredited by Royal Mail and conforming to ISO 27001 means your data is kept and disposed of securely in accordance to the regulations.
Contact us today and see how we can help you.

Web

End to End Solution – E-commerce – Management and Hosting.
From your concept, we can plan, design, develop and custom build your website. We offer a complete solution; including e-commerce websites to efficiently sell your products online, additionally, we can supply full web management and hosting. We know the efficiency and usability of the website is as important as the look and we have the expertise to make the process of producing a successful website simple and effective.
We have experience of building successful e-commerce webshops and will control and manage all stock and supply timely and accurate reports. We know what works best in this competitive area, to view examples and discuss our service more please contact us.

Design

Creative – Flexible – Innovative.
We specialise in design for both print and web. Whether the project is large or small we ensure the design is creative and most importantly suitable for purpose. We believe that the key to good design is to listen to and understand the clients' needs before any sketching begins. By working together at every stage, our aim is to make the design development as simple and cost effective as possible.
Creativity is just one part of our design offering, we also fully understand the technicalities of print and the web. Our experience allows us to know and advise how best to reproduce your project to achieve the very best end results. This understanding is used from the first briefing through to delivery, allowing us to continually tailor a design solution that is both eye-catching, efficient and affordable.
Contact us to talk about design.

Customer Service Solutions

Supportive – Responsive – Professional.
To complement our fulfilment facility offering, we also provide a customer contact service to assist your customers.
Your customers can call up and speak to our friendly, fully trained staff to place their telephone orders, check delivery status or find out general product information.
We can manage telephone lines, post, fax and email enquiries, we are fully set up to do this and have many happy customers currently using these services.
If you would like to find out more about how we can help to take the hassle out of your customer service leaving you to run your organisation, call us for a chat.

About us

Partridges is a family run, family owned company. We take pride in giving our customers the very best level of service and advice.

We specialise in providing a one stop solution to all types of clients. In particular for charities who wish to utilise our services for the production and fulfilment of products and to make use of our expertise and experience to help to deliver the best possible products, at the best possible price.

By treating each project with enthusiasm, professionalism and 50 years combined industry experience we have built a reputation as a leading supplier in fulfilment, print, design and web type services. Our expertise have helped our clients to save money and take away any hassle associated with pulling together a project or finding a fulfilment solution.

We take the time to get to know each of our customers and their organisation before undertaking a new project, ensuring we are fully prepared and able to provide the best solution first time, every time. Making the most of the various services we offer means you can expand your company at your pace as and when you need to.

We are resourceful and knowledgeable; we continually assess our service and innovations wherever necessary to continually make improvements.

Partridges are an accredited ISO9001:2008 Quality Assured and an ISO14001:2004 Environmental accredited organisation. We have also recently committed to the standards of ISO27001 to ensure the handling of data and sensitive information is constantly monitored and controlled.

We care and we hope this shows in the work we produce and how we look after our customers, we guarantee you will not find the level of service we offer anywhere else, contact us about how we can work together.

Meet the Partridges

Hardworking, dedicated and reliable.

Mark

Mark

Managing Director

Mark has over 30 years' industry experience, specialising in the weird and wonderful bespoke area of design and print. If he doesn’t know it, it’s not worth knowing! Mark is here to help with any of your enquiries. When not at work Mark enjoys dining out, long walks with Alison and spending time with the growing family.

Alison

Alison

Company Secretary

Alison has over 30 years’ experience in the industry and customer relations. Bringing this experience to Partridges has allowed us to excel in many fundamental areas. She brings a wealth of knowledge in accountancy and oversees the accounts team and human resources in the company. Alison is a keen runner and loves tending her garden at the family home in Leicestershire, when not in work or being run wild by the grandchildren!

Richard

Richard

Operations Director

Richard, along with Mark established Partridges in 2008. After finishing University and achieving a 1st Class Honours degree in Business Studies, with fresh ideas and years of experience behind us we thought this would be a good foundation to start the new family business. Richard primarily concentrates on customer development but likes to keep a close eye on the daily running of Partridges. In his spare time Rich follows F1 racing and is a bit of a history geek.

Lyanne

Lyanne

Director of Customer Relations and Development

Lyanne has over 15 years experience in customer relations, working with some of the biggest blue chip clients in the UK and Europe. Lyanne manages our offices and ensures all members of staff at Partridges are fully trained and happy. Lyanne also works on marketing and promotions for the company, but particularly enjoys the customer relations aspect of her job assisting Richard in growing the client base. When at home Lyanne enjoys riding her horse Kite and spending time with her young family.

Joshua

Joshua

Print Room and Studio Director

Joshua is skilled in all types of design and print operations. He is responsible for ensuring we are continuously producing and delivering work in a timely manner and to the highest possible quality levels expected by our customers. He manages our team of designers and particularly enjoys concept design and developing new ideas. Always at the forefront of progressive technology in the industry, he strives for new ways to improve production and our service offerings. Joshua is a keen ‘gamer’ and spends time in the gym, swimming and cycling.

Harriet

Harriet

Director of Customer Service

Harriet, the youngest member of our team (and family), manages the call centres and ensures all orders are processed each day. Harriet’s strengths lie in providing excellent customer service keeping our customers happy. Working with Lyanne she also helps manage the offices taking care of our staff. To relax Harriet ‘enjoys’ Bootcamp! and spending time with her friends and family.

Products

Below is just a selection of the types of products we can supply.
If a product you want is not listed, just ask, anything is possible!

Print
Design
Fulfilment
Mailings
Websites
Packs
Merchandise
Packaging
    • Booklets and Flyers
    • Producing items from short run single sided DL flyers to a fully personalised collection of booklets and flyers hand finished and packed, we have the facilities and expertise to create what you need.
    • Brochures and Periodicals
    • Use our print facilities to create technical brochures, shiny glossy catalogues either as one off projects or periodical items.
    • Point of Sale
    • We can provide POS solutions for all requirements from simple posters through to bespoke handmade signs and promotional stands.
    • Magazines
    • Our service can supply regular membership magazines from print to mailing.
    • Stationery
    • Making your organisation look professional and smart starts with your stationery items, we work closely with our customers to get the right look and feel for their stationery, from compliment slips and business cards through to information packs.
    • Promotional
    • Promote yourself, from balloons to clothing and everything in between,
      we can even tailor your promotional items to be individual bespoke items.
    • Traditional Binding
    • Using our expertise we can offer hand finishing on items from calendars
      to leather bound books.
    • Typesetting
    • Our experienced studio can typeset your publication for you, from simple corrections to existing files to more in depth projects, we can accommodate.
    • Concept Design
    • Working with our clients we help them to come up with design ideas that not only work on paper but in practice too.
    • Rebranding
    • We can help you to re-brand your company and get a fresh new look.
    • Stock Management
    • We carefully check-in, store away and look after your goods while they
      are stored in our warehouse. Our comprehensive stock checks are accurate and quick!
    • Store
    • We securely store your products in our dedicated warehouse.
    • Pick
    • Our fully trained happy staff pick your product carefully and accurately.
    • Pack and Despatch
    • We carefully pack all items that leave our warehouse in the best possible materials using the most effective service.
    • Reporting
    • We can supply all types of reports, such as data on sales and stock movement.
    • Data Collection
    • Using the data collected from your website we can provide you with relevant useful reports tailored to your needs.
    • E-Commerce
    • Our experienced and creative technical team can create and manage
      your website just how you want it, linking to our dedicated warehouse picking and packing team, offering you a seamless experience.
    • Coding and Development
    • Our in-house developers are experienced in both data-warehousing
      and e-commerce coding, giving you the best experience for web management and bespoke reporting needs.
    • General Products
    • From Bottles to Torches, we can supply all types of merchandise that
      can be fully customisable to your brand or event.
    • Garments
    • Event and promotional items can be produced here on a range of
      different garments, either on demand or bulk as required.
    • Badges and Identification
    • Promotional event badges to staff security lanyards – we have it covered.
    • Bags
    • Printed with your design we have a variety of sizes and materials to choose from.
    • Pens and Pencils
    • Personalised to reflect your organisation we can source you the right product, quickly to the highest of standards.
    • Accessories
    • Complete your merchandise requirement with our full range of accessories, personalised to your needs.
    • Calendars and Notebooks
    • We can help you produce your annual diary, notebook and calendar requirements with our experienced team.
    • Membership
    • Our expertise lie in producing membership packs, whether it is a
      welcome pack for your new members, periodical packs or for one-off events. Our fully trained staff are here to supply your members with their fully made up packs with all the information they need.
    • Periodical
    • We mail out with ease periodicals, we are well equipped and ready to
      do this for you.
    • Folders
    • We use our expert knowledge to create folder items, requirements can include making these up as packs.
    • Charity Mailings
    • We can send out goods to those who request information, event packs, appeals, sign up information, certificates and merchandise.
    • General Mailings
    • We cannot be beaten on price for anything from simple single letter mailings to mailings requiring many collated and personalised items.
    • Mail Sorting
    • We can sort and merge your data to save you time and postal costs.
    • Short and Long Run Mailings
    • No size is too big or small and we always ensure the most effective production for your needs.
    • Personalisation
    • We can personalise your items before they are packed, giving your customers a truly personal bespoke item.
    • Presentation
    • Using our vast knowledge and expertise we create bespoke tailor
      made presentation boxes, made to our customer specification and requirements.
    • Boxes
    • As well as tailor made special presentation boxes we also produce, cardboard cartons in a variety of different sizes which can be made with you brand identity on them.
    • The Weird and Wonderful
    • We can provide you any types of bespoke, personalised or one-off packaging materials.

Accreditations

Quality Management

Quality Management standard awarded by the British Assessment Bureau to ensure we are consistently improving and monitoring our quality and service.
Registration Number: 190514

Information Security Management

Information Security Management standard awarded by the British Assessment Bureau ensures we continually assess and review our data and information security risks.
Registration Number: 204883

Environmental Management

Environmental Management standard awarded by the British Assessment Bureau helps to ensure we are continually improving the effect on business has on the environment.
Registration Number: 192917

Royal Mail

Quality Assurance, mail piece and printing accreditation.
Details

PCI DSS Validated

Woodland Carbon Capture

Committed to reducing CO2 emmissions by supporting the
Woodland Carbon Scheme.
Details

Contact Us

We would love to hear from you so let's get in touch!

Call Us. Find Us. Email Us.

Partridges
Eagle Avenue, Magnetic Park,
Desborough, Northants, NN14 2WD
T: 01933 278446
F: 01933 272961
E: enquiries@partridgesuk.com